Return & Refund Policy
We want you to shop with confidence. Find below our simple return and refund policy.
Return Eligibility
- Returns are accepted within 7 days of delivery
- Product must be unused, undamaged, and in original packaging
- Proof of purchase is required
Non-Returnable Items
- Used or damaged products
- Items damaged due to misuse
- Clearance or sale items (if mentioned)
- Items without original packing
Return & Refund Policy
- Approved refunds are processed within 7–10 business days
- Refunds are issued to the original payment method
- COD refunds are processed via bank transfer or cash upon your visit
Return Shipping
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect product:
- Contact us within 48 hours of delivery
- Provide clear photos/videos for verification
- We will arrange a replacement or refund accordingly
Initiate Return
To initiate a return, contact us at:
escooterae@gmail.com
WhatsApp/Call: 0555100835
